FAQs

HOW MUCH DOES SHIPPING COST?

Nada.  Zip.  Nothing.  It's free.  (We ship free). Costs you nothing.  That's cool, right? 

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

After processing and leaving the warehouse, items usually take between 14 and 30 days to arrive at their destination but can take longer from time to time.  (Okay, so that's the downside to free shipping it takes a bit longer.  If you need something expedited you can ask, and we can try, but not guaranteed.)   

DO YOU SHIP INTERNATIONALLY?

Yes, we ship worldwide.  Around the world.  All over.  Are you in New Zealand?  Well first of all, that is pretty cool.  Wish I was there.  Second, we will ship to you. 

WHAT SHIPPING METHODS ARE AVAILABLE?

Shipping methods provided by the manufactures and/or wholesalers vary and are generally standard suck as (e)packet.   

PAYMENT INFORMATION

WHAT PAYMENT METHODS ARE ACCEPTED?

Right now, Paypal, and we are working on adding additional credit cards, but you can use all thought through Paypal.  

IS BUYING ON-LINE SAFE?

We are.  Look at the URL of the website. If it begins with “https” instead of “http” it means the site is secured using an SSL Certificate (the s stands for secure). SSL Certificates secure all of your data as it is passed from your browser to the website's server.  (I know you knew this, but I thought we should tell ya)

Before you type your card details into a website, ensure that the site is secure. Look out for a small padlock symbol in the address bar (or elsewhere in your browser window) and a web address beginning with https:// (the s stands for 'secure').

Orders and Returns

HOW DO I PLACE AN ORDER?

Its very simple, browse our website for the products. Add the items to the cart and follow the steps at the checkout.

WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?

HOW DO I TRACK MY ORDER?

We will send you the tracking number of the items you ordered soon as we can.

PLEASE EMAIL IF YOU HAVE MORE Q's!